Selling via online shops and marketplaces
Operators of an online shop want to offer their products not only in their own shop but often also on marketplaces such as Amazon or eBay.
Hardly any shop software is as suitable for this as Plentymarkets.
Powerful functions and simple scaling allow users to control their business processes and also provide convenient access to all known marketplaces.
One of the system’s capabilities is to manage several shops with their catalogs and customer data on different domains. It is also possible to set up the shop system to be multi-client capable and to display different products to customers. The shop system is also used in the B2B environment and can accept and manage orders on the frontend.
With Plentymarkets it is possible to list products on all popular marketplaces or large price comparison portals. Use the multi-channel function and offer your products via different channels. Adapt prices and product details to different platforms. The sales of a stationary business can also be integrated without any problems. In this way you control all your activities with only one software.
Shop operators also have the opportunity to react quickly and flexibly to changes in company processes. A graphical process editor helps you to map and integrate certain processes into your system without having to adapt the software in any way. The connection to leading payment systems at Plentymarkets ensures smooth payment transactions at home and abroad. This allows you to keep an overview and assign all payments and refunds to the correct orders. In addition, you are able to initiate shipping immediately after receipt of payment. Depending on certain events and filters, the system can automatically start many actions and execute them in the background.
With the help of the integrated merchandise management system, the software provides you with a complete overview of all goods flows, ordering and warehouse management. An automatic inventory and meaningful statistics for all important key figures provide a clear overview. A connection to external systems is also possible for the analysis of company figures.
With the Customer Relations Management of the shopware you not only receive important information about your customers including the order and payment history, you can also react quickly to complaints or inquiries. If required, you can create individual data fields for specific customer properties and background information. This often results in interesting opportunities for B2B sales and other customer contacts. Communication with customers via e-mail or other message systems can also be controlled using templates and individual text modules.
If you want to get started with such complex software as Plentymarkets, you need a solid knowledge of the shop system and its modules. Surely you have questions that even a manual cannot solve. Contact us, we will be happy to advise you and work with you to find the optimum solution. We support you in your individual concerns with the qualified knowledge of our experts. Use our competent service for setting up and configuring the shop.
We would be happy to help you design your online shop and ensure a uniform appearance. We provide you with advice and assistance and also offer you the opportunity to migrate an existing shop system to Plentymarkets.